Effective Date: 01 March 2026
Website: https://zepychat.com
Brand Name: ZepyChat
Legal Entity: ZepyPay Technologies
These Terms of Service govern access to and use of the ZepyChat website and platform. By accessing or using the services, users agree to comply with these Terms.
1. Business Information
Legal Owner: Imran Khan
Legal Business Name: ZepyPay Technologies
Brand Name: ZepyChat
Registered Address:
KH No. 1113/1, Shanker Vihar, Lal Kuan,
Near Shiv Mandir, Ghaziabad, Uttar Pradesh – 201001, India
Support Email: help@zepychat.com
Support Phone: +91 9990665076
Country of Operation: India
2. Description of Services
ZepyChat provides software tools designed to help businesses manage customer communication workflows and messaging automation through supported integrations.
Services may include:
messaging automation tools
communication management software
customer interaction dashboards
integration with supported messaging infrastructure
Services may be offered through subscription plans or prepaid access.
3. Eligibility
Users must be at least 18 years of age to use the services.
By using the platform, users confirm that they have the legal capacity to enter into binding agreements.
4. Account Registration
Users may be required to create an account to access certain services.
Users agree to:
provide accurate and complete information
maintain the confidentiality of login credentials
accept responsibility for activities performed under their account
5. User Responsibilities
Users are responsible for how they use the platform and for ensuring that their activities comply with applicable laws and regulations.
Users must ensure that all information and content transmitted through the platform is lawful.
6. Acceptable Use Policy
Users must not use the platform for activities including but not limited to:
illegal activities
fraudulent behavior
distributing malware or malicious software
unauthorized access attempts
activities that disrupt or interfere with platform functionality
Violation of these rules may result in account suspension or termination.
7. Anti-Spam Policy
Users must ensure that communications sent through the platform comply with applicable messaging and marketing regulations.
Users must:
obtain appropriate consent before sending messages
clearly identify the sender of communications
provide recipients with a method to opt out of communications
Unsolicited bulk messaging or spam is prohibited.
8. Platform Compliance
Users must comply with all applicable laws and the policies of any third-party platforms connected to the service.
Failure to comply with such policies may result in restrictions or suspension of services.
9. User Content Responsibility
Users are solely responsible for any content, messages, data, or materials transmitted through the platform.
ZepyPay Technologies does not control or monitor user-generated content and assumes no responsibility for such content.
10. Third-Party Integrations
The platform may integrate with third-party service providers including messaging infrastructure, payment processors, hosting providers, and analytics tools.
These services operate independently and are governed by their own terms and policies.
ZepyPay Technologies is not responsible for actions taken by third-party service providers.
11. Intellectual Property
All platform software, design elements, branding, and related materials are the property of ZepyPay Technologies unless otherwise stated.
Users may not reproduce, distribute, or modify any part of the platform without authorization.
12. Copyright and DMCA Policy
ZepyPay Technologies respects intellectual property rights.
If a copyright owner believes that material on the platform infringes their rights, a written notice may be submitted including:
identification of the copyrighted work
description of the allegedly infringing material
contact information of the complainant
Upon receiving a valid notice, the material may be removed or restricted while the matter is reviewed.
13. Service Availability
The platform is provided on an “as available” basis.
Temporary interruptions may occur due to:
system maintenance
technical issues
third-party service interruptions
14. Service Modifications
ZepyPay Technologies reserves the right to modify, suspend, or discontinue services at any time.
Reasonable efforts will be made to provide notice where possible.
15. Account Suspension or Termination
Accounts may be suspended or terminated if users:
violate these Terms of Service
misuse the platform
engage in unlawful activities
violate third-party platform policies
16. Limitation of Liability
To the maximum extent permitted by law, ZepyPay Technologies shall not be liable for indirect or consequential damages arising from the use of the platform.
This includes loss of data, loss of revenue, or service interruptions.
17. Indemnification
Users agree to indemnify and hold harmless ZepyPay Technologies from claims, damages, or liabilities arising from misuse of the platform or violation of these Terms.
18. Force Majeure
ZepyPay Technologies shall not be held responsible for delays or service interruptions caused by events beyond reasonable control, including natural disasters, infrastructure failures, or government actions.
19. Governing Law
These Terms are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of the appropriate courts in India.
20. Changes to Terms
These Terms of Service may be updated periodically.
Updated versions will be published on the website with the revised effective date.
21. Contact Information
Support Email: help@zepychat.com
Support Phone: +91 9990665076
Business Address:
ZepyPay Technologies
KH No. 1113/1, Shanker Vihar, Lal Kuan
Near Shiv Mandir
Ghaziabad, Uttar Pradesh – 201001
India